Refund and Returns Policy for ProFlow: The Ultimate Spreadsheet Audit Tool

At Biz Boost Blueprint, your satisfaction is our primary concern. We strive to provide tools that add value and foster growth for your business. However, we understand that every tool may not meet every user's unique needs. Therefore, we have outlined our refund and returns policy to ensure clarity and transparency.

1. Digital Product Delivery:

  • Upon successful purchase, you will receive an email containing a guide with a link to access ProFlow directly via Google Sheets.
  • While ProFlow is optimized for use in Google Sheets, it can also be accessed via Microsoft Excel with the understanding that some formatting may appear differently, and the product performs at its best in Google Sheets. Please ensure you have access to Google Sheets to experience the full functionality and benefits of ProFlow.

2. Refund Policy:

  • As ProFlow is a digital product, we do not offer a refund or money-back guarantee after the product has been accessed or downloaded, in line with digital product regulations in Germany and the EU.
  • If you experience any issues or have concerns regarding the functionality of ProFlow, we are here to provide support and assistance to resolve any technical problems.

3. Technical Support:

  • For technical support or troubleshooting, please utilise the chatbot on our website or reach out via the contact information provided on our website.
  • We aim to resolve technical issues and ensure that ProFlow meets your expectations.

4. Exception Handling:

  • Exceptions to the no-refund policy will be handled on a case-by-case basis.
  • If a technical issue prevents you from using ProFlow as intended, we will work diligently to resolve the issue. Should the issue remain unresolved, an exception to the refund policy may be considered.

5. Legal Compliance:

  • We adhere to the digital commerce laws and regulations in Germany and the EU.
  • By purchasing ProFlow, you agree to waive the withdrawal right before the withdrawal period expiration, in compliance with Article 16 (m) of the Consumer Rights Directive of the EU, as the contractual performance begins immediately with the download of the digital content.

6. Copyright and Usage:

  • ProFlow is copyrighted under Biz Boost Blueprint / Erika Harris. The tool is for personal use and should not be resold or redistributed.
  • Please refer to the Terms of Use on our website for more information regarding the usage of ProFlow.

7. Contact:

8. Amendments:

  • We reserve the right to amend this policy at any time. Any amendments will be effective immediately upon notification on this website.